Case Study Evaluation Reports

Posted by Barry Griffiths on September 26th 2007

In Phase Two of Digital Dialogues, 12 case studies were completed. The full list is as follows (in chronological order):

  1. David Miliband Ministerial Blog [Defra];
  2. Communities and Local Government Forum;
  3. Department of Constitutional Affairs Family Courts Forums [general public and young people];
  4. Funding of Political Parties Review Forum and Webchat;
  5. Department for Transport Road Safety Webchat;
  6. Office of National Statistics Small Area Geography Policy Review Blog;
  7. Food Standards Agency Chief Scientist Blog;
  8. Foreign & Commonwealth Office/European Youth Parliament Forum;
  9. Planning Portal Forum;
  10. Law Commission Forum;
  11. Sustainable Development Commission Panel;
  12. Downing Street Webchats.

Each case study has an evaluation report. The case study reports have a common structure, which is as follows:

  • Title… of the case study
  • Screenshot… from the case study website;
  • URL… online location of the site;
  • Case Study Owner… name of the agency, department or ministerial office running the case study exercise;
  • Lessons Learnt… covers key learning from the case study covered in the evaluation report;
  • Overview… contains information about the case study owner;
  • Policy Purpose… covers background information on the case study policy area, and its translation online;
  • Model… gives a description of the application used in the case study;
  • Duration… states when the case study took place.
  • Publicity… states the known ways in which the case study was marketed;
  • Other Methods… explains alternative routes to the case study by which members of the public and key stakeholders could communicate with the case study owner, policy area or consultation;
  • User Profiles… provides demographic information about the (public and stakeholder) users of the case study;
  • Usage Trends… covers the user activity on the case study website;
  • User Feedback… details the responses to users-surveys;
  • Detailed Feedback… this section expands upon the ‘lessons learnt’ section;
  • Follow Up… where possible, this section provides brief information about what happened after the evaluation of the case study exercise was completed.
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