Summary of Phase 3

Phase 3 of Digital Dialogues incorporated seven case studies; some emerged from already existing web projects – others were specially commissioned by departments or policy teams new to online engagement. Full details of the case studies can be found at the end of the report, while brief summaries are given below, starting with those case studies which explored how teams new to online forms of engagement adjusted to them and ending with those which examined how more seasoned policy teams are experimenting with online forms of engagement.